Better Leadership Team Show

Jeannie Walters, CCXP is an award-winning customer experience expert, international keynote speaker, and Founder of Experience Investigators, a firm helping companies increase sales and customer retention through elevated customer experiences.

In this episode of Mike on the Mic, I'll focus on the common challenge of finding and attracting good people in today's workforce. I'll discuss the importance of surrounding yourself with the right individuals in both your work and personal life and explore how this can impact your success as a leader.

Tammy Barlette, a US Air Force fighter pilot who retired in 2018 as a Lieutenant Colonel.  Upon retiring, she became a professional speaker and founded Athena’s Voice, a speaker referral business featuring female military pilots from around the United States. She is also the founder and CEO of Crosscheck, a mindset and mental performance coaching business for aviators, helping pilots increase confidence and improve performance. 

On this Mike on the Mic episode, I’ll step into the concept of your neighborhood - not just in terms of physical location but mainly the people you surround yourself with. I explore the impact that your business neighborhood, family neighborhood, social neighborhood, and local community neighborhood can have on your life.

In this Better Leadership Team Show episode, I speak with Trey Dunavant. He has over 15 years of experience helping to scale B2B, B2C and e-commerce companies. Through multiple leadership roles, he expanded a nationwide specialty products business division from sub 5-figures, to mid 8-figures through the most challenging season of its 60+ year existence.

On this Mike on the Mic episode, I’ll dive into how "growing your people leads to growing your profit." and how much significance the "talent density framework" has as I break it down into small sections to highlight the steps to take when applying this framework.

On this episode of the Better Leadership Team Show, I  have a very special guest, Coach Jim Johnson, who is an authority on realizing your dreams.

On this Mike on the Mic episode, I’ll dive into the world of strategic thinking in organizations.

In this episode of the Better Leadership Team Show, I welcome two special guests, Jerry Acuff and Robin Napier, both a part of the Delta Point family.

On this episode of The Better Leadership Team Show, I have the honor of bringing on a friend and amazing business consultant, Joey Coleman, a globally recognized customer and employee retention expert.

On this episode of The Better Leadership Team Show, I have the honor of bringing on a friend and amazing business consultant, Joey Coleman, a globally recognized customer and employee retention expert.

On this Mike on the Mic episode, I’ll be diving into the concept of "talent density," which is measured by the Talent Density Indicator (TDI), a critical leading indicator of success, reflecting the strength of your organization's talent.

In this episode of the Better Leadership Team Show, I had a very special guest, Dwain Farley, a seasoned business leader with over 30 years of experience in building small and midsized businesses

On this Mike on the Mic episode, I'll discuss the significance of building a leadership team bench – a group of high-performers prepared to elevate your team's effectiveness. These individuals become your go-to candidates for leadership roles, infusing fresh ideas and passion.

On this Mike on the Mic Episode, things are going to get a little different. If you've been following the previous episodes, you know I've talked extensively about the importance of believing in the positive intent of others. I've even coined it as "The Law of Positive Intent."

On this Mike on the Mic Episode, things are going to get a little different. If you've been following the previous episodes, you know I've talked extensively about the importance of believing in the positive intent of others. I've even coined it as "The Law of Positive Intent."

In this episode of the Better Leadership Team Show, I welcome a special guest and friend, Keith Cupp to discuss the topic of working with a coach. He is the Founder, CEO and head coach for Gravitas Impact, a global mid-market coaching community with 60+ coaches worldwide.

On this MIke on the Mic episode, I want to dive into the topic of difficult conversations.

In this episode of The Leadership Team Show, I have a fascinating conversation with Kevin Lawrence, Straight-talking coach/author who helps CEOs and executives around the world to break through business challenges, grow their companies, defy the gravity of stress, and succeed in Work, Self & Life.

In this Mike on the Mic episode, I’ll challenge the conventional practice of annual performance reviews and advocate for a more effective approach.